**Privacy Policy**
**Who does the Policy apply to?**
This Policy applies to anyone who communicates or interacts with DelProprietario, whether as a customer or as a visitor using our Platforms or Services. Our employees and job applicants are covered by a separate privacy policy.
**What is personal information?**
Personal information refers to any information that can identify a person, either on its own or in combination with other data. This includes names, email addresses, contact information, and similar details provided to DelProprietario. Aggregated data that cannot be linked to an individual is not considered personal information.
**What types of personal information do we collect?**
The types of personal information collected depend on how you interact with us:
– Identifiers and contact details: name, password, address, zip code, email, and phone number.
– Browsing activities: IP address, device identifier, browser type, pages viewed, ads clicked.
– Interaction with emails: email opening and link clicks.
– Property information: type of property, number of floors, value, dimensions, photos, sale/rental price.
– Transactional information: billing and delivery address, payment information, transaction history.
– Demographic and statistical data: aggregated data about properties or districts.
– Any other information you provide.
**How is your personal information collected?**
We collect personal information from:
– You: when you provide it directly, create an account, subscribe to newsletters, list your property, or submit a request.
– Automated methods: cookies, web beacons, and other technologies when you use our Platforms or Services.
– Affiliated entities: Islasstays.com
– Third parties: service providers, advertising partners, business partners, and public sources.
**Personal information you provide voluntarily**
You may be asked to provide certain personal information voluntarily when visiting our Platforms, participating in a contest, survey, creating an account, using our Services, or communicating with us.
**Personal information automatically collected**
– **Cookies and other technologies:** We use cookies and similar technologies to collect information about your Internet activity and activity on our Platforms. This includes IP address, browser type, pages visited, and other details.
– **Geolocation:** We collect your approximate or precise location to provide our Services.
– **Telephone recordings and online chat:** Conversations may be recorded for quality assurance, accuracy, training, and analytics purposes.
**Why does DelProprietario collect and use your personal information?**
DelProprietario uses personal information to:
– Respond to service requests, questions, or comments.
– Provide Services, monitor performance, and enable communication.
– Personalize and improve user experience on our Platforms.
– Send information about Services, promotions, updates, and real estate content.
– Personalize and distribute online advertising.
– Offer a personalized user experience.
– Manage, review, and improve Services.
– Detect security incidents and protect against fraudulent activities.
– Fulfill other purposes described in this Policy or communicated during information collection.
– Comply with applicable laws.
**With whom can your personal information be shared?**
We may share your personal information with:
– **Entities in the Group:** For better Services, integrated experience, and personalized offerings.
– **Service providers:** For tasks or services performed on our behalf, including payment processing, Web analytics, business intelligence, email services, and advertising.
– **Government bodies:** As required by law or for investigations.
– **Business transactions:** During evaluations or conclusions of commercial transactions.
**How to access, rectify or modify your personal information?**
You can request access, modification, or updating of your personal information by contacting us via the email provided in the “How can you contact us?” section. Subject to legal limits, you can obtain access to and amend your information.
**How to request deletion of your personal information?**
You can request deletion of your personal information by contacting us via email or using the account deletion functionality in our mobile application. We may retain some information to comply with legal obligations or if necessary for the purposes it was collected.
**What are your choices regarding the use of your personal information?**
You can modify your consent on how we use and disclose your personal information by contacting us or changing your privacy settings in your My DelProprietario account. You can also unsubscribe from promotional communications and block cookies through your browser or Cookie Preference Center.
**How long do we keep your personal information?**
We keep your personal information as long as needed for legitimate purposes. When no longer needed, it is destroyed or anonymized. Strict rules ensure no unauthorized access during destruction.
**Can this Policy be changed and, if applicable, will you be notified?**
We may change this Policy at any time. Changes will be indicated by updating the effective date. Major changes will be communicated as required by law.
**How can you contact us?**
For questions, concerns, or complaints about your personal information or our data protection practices, contact the Privacy Officer at privacy@delproprietario.com with your name, contact details, nature of your request or complaint, and other relevant information.